Healthy Pet

How To Order

1. Member login

If you are our member, you can start your online shopping right after login.
If you are not yet our member, please click "New Member" to complete our member registration form with accurate information. You will receive an activation email; you will become our member simply by clicking the activation link.

2. Pick purchase items

In the Online Shop, you can choose any products you like among the great varieties. To buy a product, you just need to go to the product page and enter quantity. The products will be added to your shopping cart automatically simply by clicking .
To continue shopping, just click "Continue" on the shopping cart page to select other products.

3. Confirm shopping list

Please confirm the selected items and their quantities in the shopping cart.
You can change the quantity for each item in your shopping cart if necessary.
You can unselect the item by clicking next to the item.
Once the shopping list can be confirmed, please click "Next"

4. Customer Information

Please confirm all information on "Customer Information" are accurate.
Please make amendment for any change when necessary
Local delivery charge : Each item HK$50 (Free delivery for purchases over HK$900)
Oversea's delivery : Quote per case basis

5. Order Information

Please check the details in "Order Information". If you need to change, please click "Back" for modifications.
If the order can be confirmed, then click "Send" for payment.

6a. Online Payment

You will then be connected to a secure payment site operated by Paypal. Your payment details will be securely transmitted to the Bank, Card and Payment Companies for transaction authorization using 128bit SSL encryption.
Having received your order, your credit card account will be used to settle the payment, and you will receive an online payment receipt by email.

6b. Offline Payment

.Please note that applicable shipping charges are not included in the total shown below. Your final invoice, including shipping costs, will be emailed to you shortly after you complete your purchase. Once you have approved the final total, your order will be processed immediately.

Our representative will contact with you shortly to confirm about the shipping fee.
For information about offline payment, please refer to http://www.healthypet.com.hk/eng/thankyou.php?event=offline.

7. Delivery Date & Time

When the order is ready for delivery, our staff will inform you to delivery date and time by phone.
The whole processing time from ordering to delivery is around 7 working days.